Delivery

DELIVERY/MERCHANDISE PICK-UP - An authorized representative of the purchaser, over the age of 18, must be present at the time of delivery to inspect and sign for receipt of merchandise. It is the customer's responsibility to make sure that the area is clear and ready to receive the product. The delivery crew may not move, relocate, remove or dispose of old furniture, with the exception of old bedding in fair condition, upon request. Please inspect all merchandise upon receipt. Any damages to delivered merchandise must be noted on delivery ticket at time of delivery. American Mattress Family is not liable for damage to merchandise not claimed at the time of delivery. To reschedule your delivery, please call during business hours no less than 1 day prior to your scheduled delivery date. Merchandise may be picked up at the store where purchased. All pick-up merchandise shall be claimed and inspected by the customer at the time of pick-up. Once inspected and accepted, the merchandise shall become the sole responsibility of customer including but not limited to the carrying, loading, packaging and securing for further transport. Please come prepared with the necessary tools: proper vehicle, assistance, rope, packing materials, etc.